Accessibility
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across the public site, the dashboard, and the state-filing guides. This is an aspiration we work toward, not a guarantee that every surface meets it today.
What we do
- Semantic HTML (real headings, lists, landmarks) so screen readers can navigate.
- Interactive elements that you can reach with the keyboard. Most show a visible focus ring; tell us about any that does not.
- Color contrast targets WCAG AA on body text. Where colour carries meaning (e.g. status pills) we pair it with text.
- Plain-language compliance copy — no jargon where a shorter word works.
Known limitations
The forms we link to are the state agencies’ own files. We cannot change them, and we have not checked each one for accessibility, so some may not work with a screen reader. The state guides do not mark these forms. If you cannot use one, email support@charityfile.com.
Tell us if something is broken
If a page or feature is hard or impossible to use with assistive technology, please email support@charityfile.com with the URL, the assistive technology you’re using, and a short description of what failed. Our target is to reply within 2 business days. A business day is Monday to Friday.